NovaBank
NovaBank approached us with the challenge of modernizing their outdated mobile app experience. Customers struggled with complex navigation, and onboarding drop-off rates were high.
Year
2023
Scope
Complete redesign of digital banking app
Timeline
12 weeks
We conducted a full UX audit and introduced a simplified information hierarchy, clean typography, and a more intuitive onboarding process. We also built a customizable dashboard that allows users to track spending, savings, and transfers at a glance.
The new design helped position NovaBank as a leader in digital-first banking and significantly reduced customer support tickets related to app usability.
